Process
How it works, from specification to delivery
Your specification goes to the manufacturers who build to it, and their offers come back comparable, line by line. At each step you receive something you can check.
Answered within one business day Requests stored in the EU Manufacturers get the specification, not your details No account, no obligation
The decisions stay with you: the specification, the make, the offer and the drawings. Our part is the work between them, from the first check to the warranty file.
From request to warranty file
You send the request
Send a rating, a specification, a drawing or a nameplate photo, and leave open anything you are unsure of. You receive a reference number and an email that lists what you sent. Reply to it to add or correct anything.
We read it and reply
Rene Siller reads the request and every file and replies within one business day, with the next step and any open question. If we are not the right route for it, that first reply says so and gives the reason.
We check the specification
We check the voltages and the standard against the destination, and the rating against the load. For gas insulated switchgear we also check the EU rules on fluorinated gases. Every gap comes back to you in one numbered message, with the reason each one matters.
Manufacturers receive one request
The manufacturers whose published scope covers the rating, voltages and standard receive the same request, under a project code. Your company name stays with us until a manufacturer needs it for documents or delivery, and we tell you first. Your files go out with title blocks and names removed.
We compare the quotations
We set every quotation out line for line and put each deviation from your specification back to the manufacturer to close. We also check that the type test report covers the configuration offered. What reaches you is a technically compliant offer, or a decline with the reason.
You receive the offer
The offer is one document with every cost on its own line: equipment, options, factory tests, documents, packaging, freight and insurance. It names the country of manufacture, the type test laboratory and the standards, and lists any deviation from your specification. Nothing in it goes beyond what the manufacturer has confirmed in writing.
You place the order
You accept with a purchase order that matches the offer. We then order from the manufacturer on the same specification, documents, tests, Incoterm and dates. If anything changes, a revised offer comes first.
Drawings and factory tests
Drawings and schedules come to you for approval, and we keep every approved revision on file. We confirm the factory acceptance test dates in advance and arrange a witness where your order requires one. You receive the routine test reports before the equipment ships.
Delivery and the warranty file
We check the packing list, weights and lifting points against your site access, insure the cargo and share the tracking with you. Any damage on arrival goes on the proof of delivery. We keep one warranty file with the order, approved documents, test reports, serial numbers and warranty dates, and any claim runs from it.
How manufacturers are chosen
| Stage | What is checked | When |
|---|---|---|
| Mapped | The ratings, voltages and standards the maker publishes, and its type test evidence, such as the laboratory named for a design | Before a maker is considered for any request |
| Screened | An active company register entry with no insolvency notice, and the company and its visible owners against the EU sanctions list, plus the UK list for UK makers | Before first contact, and again before every order |
| Documents read | The datasheet and the type test report for the configuration offered, with the report number confirmed by the laboratory that issued it | When the maker quotes |
| Trial quotation | Every line against your specification, with deviations put back to close, and the delivery basis, Incoterm, payment terms and warranty text taken in writing | The maker's first quotation |
| First order | The order risk checklist, the factory acceptance test, the delivery and the warranty file | The maker's first order, before it counts as a proven route |
A red flag stops contact at any stage until it is resolved. A sanctions listing is one, and so is a type test claim the laboratory cannot confirm.
Who does what
| Task | Daverlan | You and your engineer |
|---|---|---|
| Completeness of the requirement | Checks it against a fixed field list and raises every gap at once | Provides the specification and confirms the design |
| Choice of make | Shortlists manufacturers whose scope covers the specification and whose screening is clean | Accepts or rejects any make, for example against a network operator's approved list |
| The offer | One document with every cost on its own line, its validity, payment terms and warranty | Checks the offer against the design |
| Contract and warranty | Names the contracting party and who gives the warranty in each offer | Approves the terms before ordering |
| Factory tests and documents | Coordinates test dates and the documents listed in the order | Witnesses tests where required and approves drawings |
| Delivery | Quotes freight as its own line, with the Incoterm, when you ask for delivery to site | Prepares access, foundation and lifting on site |
Destination and sanctions
Before we quote, we check your company in its national register. We screen the company, the destination and the end user against EU sanctions, and against the UK and US lists where they apply. A match ends the request.
The destination also sets the standard and the loss rules the equipment has to meet, which is why the form asks for it.
Start from what you have
| Situation | What to send |
|---|---|
| A specification or tender document | The document as it is. We work to it line by line |
| A bill of materials | The list, with any drawings it refers to |
| A single line diagram and a rating | The diagram, the voltages and the site |
| A failed unit that needs replacing | Nameplate photographs, the voltages and how urgently it is needed |
| Drawings, schedules or several documents | Up to five files with the request, 15 MB in total, including PDF, DWG, DXF, spreadsheets and photographs |
| A new connection being planned | The load, the connection voltage and the network operator |
New, surplus or refurbished
| Condition | How it is handled |
|---|---|
| New | Quoted to your specification, with the manufacturer's documents |
| Surplus | Unused equipment, considered when you accept it, with its documents and storage history checked |
| Refurbished | Used equipment, considered when you accept it, with the work done and the test results stated |
You tick the conditions you would accept on the form. A surplus or refurbished unit is offered when a supplier has one with documented condition.
Work done by others
| Work | Who does it |
|---|---|
| Installation and commissioning | A qualified electrical contractor |
| Design sign off and protection settings | The responsible engineer and, where required, the network operator |
| Network connection applications | The applicant or their consultant |
| Certification of equipment | The manufacturer and the bodies that test and certify |
Starting points
Price and delivery
Each request gets its own price and delivery date, because both depend on the specification, the manufacturer and the timing. The offer states its price basis and validity, and gives the manufacturer's lead time with the date it was given.